FAQ

You can see your favourite window treatments up close—in a selection of colours fabrics and materials on the product page; To see the full range of options visit your local Luxaflex® showroom.

Please note that due to the nature of printers, scanners, computer monitors, and internet browsers, there will be variations in the colour, texture, detail, contrast and brightness. The best way to get a feel for each colour and fabric is by visiting a local Luxaflex® showroom in person.

New Luxaflex innovations are often featured on the homepage of this website.

Recent Luxaflex product introductions include Duette® Shades and Shutters

UV stands for ultraviolet. Ultraviolet rays from the sun can be very damaging. It’s important that our products block the sun’s UV rays to protect flooring and furnishings from fading and other types of damage.

UV protection is the measure of the amount of potentially damaging ultraviolet radiation that is blocked by our products. Typically for non-sheer products this is 98% to 99% blockage. Even our sheer products, like Silhouette® Shades can block up to 88% of UV rays with the vanes open.

Visit our Operating Systems page to learn about manual and motorised options.

Luxaflex® products are unique. Each product we make is truly “one of a kind,” as they are custom made just for you, in our British facility.

To insure that your experience shopping for, and living with your Luxaflex® product is the very best it can be, our brand is only sold through a national network of professionally trained dealers and showrooms.

At a Luxaflex® showroom you will get expert advice including and professional home measuring and installation services are also provided to make sure you get the right product form your home. That is why Luxaflex® branded products are not currently sold online.

Luxaflex® products are custom made and therefore are not returnable/exchangeable unless defective according to the Luxaflex® warranty. You can, however, discuss options with your dealer who will work to determine possible solutions.

Visit our Authorized Luxaflex® Showroom Locator and enter your postcode and you will see list of authorized dealers in your area.

The full range of Luxaflex colours and materials are presented in Luxaflex® sample books. Contact your local Luxaflex® dealer to see sample of your favourite products. Visit our Authorized Dealer Showroom Locator to find a dealer near you.

Visit our Hunter Douglas Contract website for more information.